Trusted HR Solutions is an outsourced HR Business Partner for small and medium businesses across the Mid North Coast and Northern Rivers. We go beyond one-off advice to become a trusted part of your team, providing practical, hands-on HR support for small businesses from Tweed Heads to Taree.
Local · Practical · Confidential
Not sure where your HR gaps are? Our HR audit is a practical first step. We review your current HR practices and documentation, then provide a clear report with priorities, recommendations and a staged plan that fits your budget. Think of it as a health check for the people side of your business.
Need more than advice? Our outsourced HR Business Partner model means we become part of your business, working alongside you on a retainer to implement systems, build HR foundations and keep everything current. It is proactive, practical HR support for small businesses that gives you peace of mind.
Clear policies set clear expectations. We review, update or create workplace policies tailored to your business, in consultation with your team and management, then support you to roll them out so they are understood and actually used. From code of conduct to grievance handling, we make sure your team knows how things work.
A wrong hire can wreak havoc on your workplace. We support end-to-end recruitment or specific stages, helping you write ads, shortlist, interview and onboard the right person. With DISC psychometric profiling available, we go beyond the resume to help you hire for fit, not just skill.
Contracts are often the first document you need when managing performance, a misconduct matter or termination of an employee. We review, update and create employment contracts that are clear, current and aligned with Fair Work requirements, giving you a solid foundation for every employment relationship.
Great leaders are not born overnight. We provide practical leadership coaching for business owners and managers, helping them communicate better, manage people with confidence and build a culture where teams actually want to show up. Tools like DISC and emotional intelligence coaching are tailored to your business context.
When workplace conflict gets personal, it drains everyone. As a nationally accredited mediator, Tania facilitates a calm, fair process to help identify the core issue and move your team forward. It is structured, balanced and focused on resolution.
If you are a business owner handling HR on top of everything else, you are not alone. Most small and medium businesses do not have a dedicated HR person, and the people side of the business often gets pushed to the bottom of the list until something goes wrong.
That is where we come in. Trusted HR Solutions provides small business HR support that is built around your business, your people and your priorities.
Whether you need a full HR audit, help managing a difficult employee or a trusted partner to keep your foundations up to date, we work with you to make it happen.
We are not here to overcomplicate things or drown you in corporate jargon. We are here to give you clarity, reduce your risk and free up your time so you can get back to running your business.
Trusted HR Solutions is led by Tania Langler, an experienced HR professional with over 25 years across state government, health, construction, not-for-profit, local government and private sector organisations. Tania previously managed HR at a district level within NSW Health and spent seven years consulting to small and medium businesses across regional NSW.
Now based in Coffs Harbour, Tania brings that depth of experience directly to small and medium businesses on the Mid North Coast and Northern Rivers regions. This is a business built on decades of real-world HR leadership, practical knowledge and a genuine understanding of the challenges business owners face every day.
Trained Mediator Professionally trained to facilitate fair, balanced mediation when workplace conflict needs a calm, structured resolution.
Accredited in Emotional Intelligence & Psychometrics Certified in DISC psychometrics and GENOS emotional intelligence coaching, helping teams understand each other, communicate better and hire smarter.
AHRI Member Proud member of the Australian Human Resources Institute, committed to best-practice standards and ongoing professional development.
Hazard Co. Partner Trusted HR Solutions is a referral partner with HazardCo, an online WHS platform helping residential trades and service businesses simplify workplace safety. HazardCo looks after your site safety, while we take care of your people and HR compliance. Ask us about HazardCo, or ask them about us!
And when things go beyond HR scope, we do not leave you stranded. We have a strong working relationship with trusted employment lawyers so you always have a clear referral path should you need one. That is the kind of small business HR support you can count on, and the difference between HR advice and a real HR partner.
“She helped us make confident, defensible people decisions while keeping the workplace positive. I’d recommend Tania and Trusted HR Solutions without hesitation.”
We build lasting partnerships with business owners who want HR done properly. Here is what some of our clients have to say about working with Trusted HR Solutions.
If you are thinking about getting HR support for your business, you probably have a few questions. Here are the ones we hear most often about our HR services Coffs Harbour businesses trust.
We start with a conversation to understand your HR landscape, your pain points and what keeps you awake at night. From there, we complete a structured review covering contracts, policies, compliance, processes and more. You receive a clear report with risks and gaps, priorities and recommendations staged to your budget. It is a practical first step, not a disruption. Learn more about our HR Audits.
It depends on where your business is at. Some clients only need a short-term piece of work, like updating contracts or rolling out policies. Others benefit from ongoing support through our HR Business Partner model. If you are not sure which option is right for you, an audit can help us work that out together.
We are based in Coffs Harbour and service businesses from Tweed Heads to Taree across the Mid North Coast of NSW. We can work onsite or remotely via Zoom or Teams to keep costs down.
No. We provide practical HR guidance and support within the HR scope. For complex employment law matters, we have a strong working relationship with trusted employment lawyers and can work with you to refer you directly.
Most of our clients are small to medium businesses with 15 to 150 staff who do not have a dedicated HR person. We also work with larger businesses where HR sits with an office manager, and smaller businesses under 15 staff who need help with a specific issue. Our HR solutions for small business are designed to scale with you.
You will sometimes see businesses described as an SMB (small to medium business) or an SME (small to medium enterprise). Both terms mean much the same thing: a business that is not a large corporation, usually with fewer than 200 employees. We keep it simple and just say businesses, and we work with them at every stage, from sole traders through to established regional employers.
We are not just advisors. We become your outsourced HR partner. With 25+ years of hands-on experience, accredited mediation, DISC and emotional intelligence qualifications, and strong local roots in Coffs Harbour, we bring depth and practical know-how. Our HR services in Coffs Harbour are built on real experience, not theory.
Give us a call on 0458 970 500 or submit an enquiry through our contact page. We will have a chat about your business and work out the best next step together.
Whether you need a quick HR health check or a trusted partner to walk alongside your business long term, we are here to help. Get in touch and let us take HR off your plate so you can get back to running your business. Practical, local HR help Coffs Harbour businesses can rely on.
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