Not sure where your HR risks are sitting? You are not alone. Most small and medium business owners are so caught up running the business that contracts, policies and Fair Work compliance get pushed to the side until something goes wrong. Our HR audit is a practical first step to understand what is working, what is missing and what to prioritise first, without disrupting your day-to-day.
Local · Practical · Confidential
Trusted HR Solutions helps small and medium business owners across the Mid North Coast and Northern Rivers region to understand exactly where their HR stands. Whether you need a full review of your people foundations or a focused look at one specific area of concern, we bring 25+ years of hands-on experience and a structured Fair Work HR audit process to give you confidence in your next step.
Years of
hands-on experience
If any of these sound familiar, it is probably time to take a closer look at the people side of your business:
Toxic behaviour, underperformance or ongoing absences are draining your energy, and you are not sure how to handle it properly without increasing your risk.
You know your employment contracts and workplace policies should be in place, but between running the business and everything else, they have not been touched in years, if they exist at all.
Unfair dismissal claims, underpayment risk or inconsistent processes are keeping you up at night, and you are not confident about where the real exposure sits.
There is no dedicated HR person. The people side of the business falls to whoever has a spare moment. Issues build up and small problems quietly become bigger ones.
These are the exact situations our HR compliance auditing services are built for. Instead of guessing, we give you a clear, prioritised picture of what needs attention first so you can stop firefighting and start building stronger foundations.
Not every audit looks the same. Some business owners want a complete review of their HR foundations to understand the full picture. Others already know where the problem sits and just need that specific area assessed. We tailor the scope to what your business actually needs.
For a comprehensive review, we work through the key areas that underpin your HR landscape:
Are your employment contracts in place, current and aligned with Fair Work?
Award coverage, classification, pay structure alignment, payslips and record keeping.
Leave set-up, public holiday rules and leave balance accuracy.
Core workplace policies, code of conduct and whether what is written matches what actually happens.
Process clarity, documentation habits and consistency across managers.
How employee records are stored, accessed and handled.
If you already know the issue, we can go straight to that area. Whether it is a recruitment process that keeps producing the wrong fit, a workplace conflict that needs mediation and conflict resolution or a specific compliance concern, we scope the audit around your priorities and give you targeted recommendations you can act on.
The process is designed to be thorough without pulling you away from the business for days. Whether it is a full review or a focused look at one specific area, here is how it works.
“She helped us make confident, defensible people decisions while keeping the workplace positive. I’d recommend Tania and Trusted HR Solutions without hesitation.”
At Trusted HR Solutions, every audit is led by Tania Langler, who brings over 25 years of hands-on HR leadership across state government, health (including managing HR at a district level within NSW Health), construction, not-for-profit, local government and private sector organisations. She spent seven years consulting directly to small and medium businesses in regional NSW and understands the real-world challenges business owners face when it comes to managing people.
We know you do not have days to spare. Whether it takes a couple of focused sessions or a deeper engagement over a week or two, the process is built to work at a pace that suits your business without disrupting your operations.
Every audit results in a prioritised set of recommendations that tells you what matters most right now and what can wait. If your recruitment process is producing costly mis-hires, we tell you that. If your managers need leadership coaching to handle people issues consistently, we start there. And if your foundations are in better shape than you thought, we tell you that too. The outcome shapes the next step, whether that is a short-term project, bringing us on as your HR business partner or simply knowing where you stand.
For anything that goes beyond HR scope, we have a strong working relationship with trusted employment lawyers built over 15+ years. If a matter requires legal expertise, we can refer you directly so there is always a clear path forward.
Thinking about getting an HR audit for your business? Here are the questions we hear most often.
We will ask for what you have available. That might include current employment contracts, workplace policies, payslips, leave balances, onboarding documents and any organisational charts or role descriptions. If some of those do not exist yet, that is perfectly fine and tells us something useful too.
Not at all. The process is designed to work around you. Based in Coffs Harbour, we can come to you in person or connect remotely via Zoom or Teams, and everything is structured so it does not pull you away from running your business.
Absolutely. If you already know where the concern is, we can focus the audit on that specific area and give you targeted recommendations. Many clients come to us with a particular issue, like a recruitment process that needs tightening or a team dynamic that could benefit from leadership coaching, and we scope the audit around that.
You receive a written report with clear findings, risks, priorities and staged recommendations. From there, you can engage us as your HR business partner for implementation support, work with your internal team using the plan, or implement it independently.
Our audit focuses on HR foundations, including contracts, policies, compliance and people management processes. We are not WHS specialists, but if WHS-related gaps come up during the review, we can connect you with trusted external specialists.
That is a great outcome. Not every audit leads to a big engagement. Sometimes only a small amount of work is needed, like updating a handful of employment contracts or putting a clearer process in place for managing performance. The audit gives you that clarity so you are not guessing.
An HR audit is the simplest way to understand where your business stands and know exactly what to prioritise. Whether you need a full review or a focused look at one specific area, we are here to help. Practical, experienced HR compliance auditing services for small businesses in Coffs Harbour and across the Mid North Coast.
